What makes great customer service? According to expert, Scott Greenberg, employee engagement is one tool that makes for a great customer service experience. Greenberg is
Scott Greenberg is a top franchise speaker who aims to help attendees elevate their businesses from average to extraordinary. As a former franchisee, Scott owned
Apple, Starbucks and Disney — these are all easily recognizable brands. Some may even call them cult brands. Reaching such a distinguished status in your
When it comes to corporate events, some event planners may make the mistake of limiting their search strictly to business speakers. While a business speaker
As the leader of a company, a lot of responsibility falls on you. After all, you are the person employees will come to with questions
Sometimes, you can’t help but feel stuck whether it’s in your career or personal life. You may even find that this feeling is a hard
We’re back this week for another installment of “The Buzz,” so let’s get right into it! This week features exciting happenings from Dr. Todd Dewett,
As a top women’s empowerment speaker, Lisa Copeland does more than simply talk about women in business. She practices what she preaches and works toward
As a franchisee running two Edible Arrangements stores in Los Angeles, Scott Greenberg ran his businesses like anyone else would. He focused on selling a
If you work in an office setting — or any setting for that matter — chances are, you know someone who could be contributing more
In the constantly growing realm of technology, people today are facing an issue those before them never had to face: How can one achieve a
On July 15, top franchise speaker Scott Greenberg delivered the keynote address at AmericanHort’s 2018 Cultivate Conference where he spoke about what leaders and their
At some point, you may be required to play the role of a leader whether it’s in your personal or professional life. Leaders, such as
If you are in a leadership position within your business or franchise, you may often find yourself searching for ways to improve. Learn from the
As a business owner, you will face a great deal of challenges, including budgeting, marketing strategies and finances, among others. One of the most common
Whether your business is in a rut or is perfectly successful on the sales front, there may come a time when you make the decision
The way employees interact with customers plays a major role in customer satisfaction and the overall success of a business. If an employee provides excellent
Some businesses achieve the unthinkable and accumulate a mass following while others are left behind in their dust — it’s a fact that holds true
Competition is inevitable in the business world. No matter what industry you work for, you are bound to encounter competition at some point during your
As one of the leading women in the automotive industry, Lisa Copeland knows a great deal on how to sell, sell, sell! When she was